Returns & Exchanges
At WHwebstore, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a full refund, our team is dedicated to ensuring your shopping experience remains effortless.
Initiate Your Request
Log into your WHwebstore account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided in your confirmation email, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing